Home / Terms of service|luxury brand items|IKKI Tokyo
Shipping Policy
Shipping Origin: All items are shipped directly from Tokyo, Japan.
1. Shipping Carriers
We use the following secure and trackable carriers:
- DHL
- FedEx International
- Japan Post EMS
A signature is required upon delivery for all orders.
2. Processing Time
Orders are typically processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.
3. Estimated Delivery Time
- Asia: 2–5 business days
- US/Canada: 3–6 business days
- Europe: 3–6 business days
- Rest of World: 5–8 business days
Please note: these are estimates and do not include customs processing time.
4. Shipping Fees
Shipping fees are calculated at checkout based on your location and selected shipping method.
5. Tracking
Tracking information will be provided via email once your order has been shipped.
If you do not receive a tracking number, please contact us at:
📧ikkivintagetokyo@gmail.com
6. Customs, Duties, and Taxes
All international orders may be subject to customs fees, duties, or taxes upon arrival.
These charges are the responsibility of the customer.
We do not control or predict customs policies; please contact your local customs office for more information.
7. Lost or Delayed Packages
We are not responsible for packages delayed, lost, or stolen during shipping.
Please contact the carrier directly with your tracking number if issues arise.